Icustomerservice - AT&T Customer Service

How TO fix Issues with at&t u-verse television on your own [Proven Tips]

AT&T U-verse television is a great source of entertainment for a number of AT&T Users. But no one can watch movies with poor picture quality or without any sound. On several occasions, AT&T U-verse television users have complained about the dull or blur video quality or no sound issues.

To help out such users, our AT&T Technical Support is available all the time. Therefore, you can dial our AT&T Customer Service Phone Number 24/7 anytime. Plus, you can take advantage of our AT&T Customer Service Chat facility.

However, you can also try a few troubleshooting steps that will resolve your problem immediately.

 

Read More: How to Fix AT&T Login Issues

 

Troubleshoot picture issues on your U-Verse Television

To do so, follow:

 

  • At first, press the Menu option on your remote control.

  • Now, scroll down to the Help option and select the 'OK' option.

  • Follow: Information> Troubleshoot & Resolve> TV

  • In here, select the Picture and follow the displayed prompts.

 

Also, you can attempt:

Reboot your receiver

 

  • Hold the power button for about 10 seconds.

  • To restart the receiver, press it again. This may take a few minutes and also will affect in-progress DVR recordings. Also, the receiver's Broadband and Service lights will turn green.

 

In case, the lights are not green, you have to verify the cables are secure, that is connected to your Gateway. In addition, ensure that the input settings of your U-verse TV are matching the cables you are using (such as HDMI).

 

Read More: Quick Meathod to Reset AT&T U-Verse Router

 

Give a restart to your Residential Gateway

Note: This will interrupt your television, as well as, internet service. For this, follow:

 

  • Plug out the power cable for about 5 seconds and then plug it in back.

  • Wait (this may take about 4 minutes) till the service lights turn green.

 

If the problem with your Internet service continues, contact our AT&T Customer Service for Internet immediately.

 

Restart multiple receivers

 

  • If you use multiple receivers, unplug each one of them for about 5 seconds and plug them back to give a restart.

  • Check the quality of picture on other channels

  • In case, the problem is with a single channel, it is from the channel source. Therefore, your U-verse system has nothing to do with it.

 

Troubleshoot sound issues on your U-Verse Television

You can easily troubleshoot the sound problem on your U-verse TV using your remote control. Follow:

 

  • At first, press the Menu option.

  • Now, scroll down to the Help option and select the 'OK' option.

  • Follow: Information> Troubleshoot & Resolve> TV.

  • In here, select the Sound and follow the displayed prompts.

 

Also, you can attempt:

Restarting your receiver, as mentioned above. If it doesn't help, follow:

 

  • Tune in to a different channel to check whether the problem is with a single channel or with all of them. If it is on a single channel, the issue is with the station provider. Therefore, you cannot do anything.

  • Ensure all connection between your Television and the receiver are secure.

  • Check that you have not pressed the mute button by mistake. Therefore, turn the volume up or down.

 

For the case, the problem still persists, dial our AT&T Uverse Customer Service Number at the earliest. Our service representatives offer instant AT&T Customer Service for Home Phone as well. So, whether you need AT&T Business Customer Service or you looking for AT&T Prepaid Customer Service, just dial our At&T Support toll-free phone number.

Visit: icustomerservice.net/att-customer-service